I started my shop in 2007 on a whim. I posted a few poorly photographed (in hindsight) journals and notebooks and was thrilled when I quickly had a sale. When I started doing craft fairs - Crafty Bastards was my first show ever in 2008 - business really started to boom.
The connections I make to my customers are what keep me motivated. I have regular customers who have become friends. Many people keep in touch and even send me stories of how they use my journals. One was even used for a wedding proposal!